Meet Jess Critchlow

Meet Jess Critchlow – Coach, Consultant and owner of ‘Light Up Work’, a business that helps online entrepreneurs to transform into super confident and competent bosses with the knowledge, skills and experience to build their dream team and grow their businesses.

Learn more about Jess and the help and support she offers by visiting her website: 

Fav quotes from this episode:

“For me, adulting is doing things you don’t want to do – uncomfortable things that are actually working in service of what you really want”

“70% of people across countries and cultures don’t care about what they do”

“When you try something new with your team, you will screw it up!”

“I have this theory that we confuse empathy and kindness with being ‘nice’”

“I’m an adult but… I have so much baggage about in-laws – I do the teenager noise and everything!”

In this episode we talk about:

  • The importance of uncomfortable conversations, and how on the other side of a conversation that is perceived as ‘difficult’ or ‘uncomfortable’ is a deeper level of intimacy
  • How intimacy is important in the boss/employee relationship, as it is in every relationship, to ensure that both parties are confident and comfortable to do their job
  • What the ‘secret sauce’ for an awesome boss is!
  • The importance of balancing feminine and masculine energies, sun and moon, healer and warrior in EVERY relationship, including business ones. The most successful bosses have awareness and control of both – they know what the right energy is for each relationship and situation.


Plus, we talk about how the concept of a leader as an infallible and all-knowing entity is not a realistic or useful ideal, and why we need to change this.

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